iTouchless Sensor Trash Can

Product review is for the light silver square shaped can with the power adapter. I've now had this garbage can for nearly 2 years and it still works great even with regular daily use. I really have nothing negative to say. It looks good and does everything its supposed to. Sensor still works great, not too sensitive, but sensitive enough. Lid motor still works like its new. I don't think it has even started slowing down yet. This was a great purchase for the money I'd say. If you're after a solid electric can, this is a solid choice.

After our old Costco trash can with a spring loaded lid decided to break at the hinge, I was forced to buy a new trashcan for our kitchen. My wife and I both despise the trashcans with the foot pedal to open the lid so I researched Amazon for other options. I read through all the reviews on the different auto trash cans and decided on the iTouchless as it had the option to plug it in with an AC power adaptor and it had a deodorizer (which is a bit of a stretch, but more on that later). The can arrived promptly thanks to Amazon Prime with no dents, scratches, or missing parts. I read the directions and set up the can up in our pantry with the power adaptor. I tested both the infrared and the push buttons to operate the lid and both worked well. The time lapse for the auto open is more than enough to drop the trash in the can. The opening is gracious and accommodates the usual trash one would place in a kitchen trash can. The way the lid sits on top allows the trash bag to be completely filled, minimizing wasted trash bags, and the best feature of all is the ability to use normal 13 gallon trash bags and not some special bags produced by the maker of the trash can. The bag retention system is elegantly simple and effective. We have yet to have the bag slip off and fall in the can. My 3 and 5 year old can easily throw their own trash out without touching any of the surfaces which cuts down on germs on them and fingerprints on the stainless steel. The deodorizer feature is a the only real negative on the overall system as it consist of a small filter bag of Lord knows what that sits in a plastic receptacle near the lid. It really doesn't do anything, but we use scented bags so it is not a big deal at all. The only issue I have had with owning this trash can is the fact that I wave my hand over other trash cans out of habit, expecting them to open. After owning this can for a couple of months, the motor mechanism is still going strong and I will update this review when it finally gives up the ghost, as I know it will as nothing mechanical lasts longer than a year at my house. Update: July 2017. This can finally gave up and quit working. I did a short post mortum, but it was Perry gnarly under that lid, so in this case I just left it as is and purchased the updated version of this garbage can. Still a five star rating as that poor auto lid took a hellacious being from my kids as they grew up.

So far, so great. I never did trust these "magic" gadgets that know you're coming. I mean, you gotta be dressed to walk into the kitchen now for fear your garbage can's gonna see ya? Well, OK, I will say it does work and very nicely. But I'll also say this is something we all can have fun with, maybe bring us back to being kids again? You know, after some weeks, I still tend to jump back when this can opens its gaping mouth at me? Put down those 3-D glasses, this is real! Then, I suppose you're reading this for the nitty-gritty details on how or whether it works. So I'll open up my most delicate fears so you can have a peek at "The Monster In The Kitchen." Or "It Came From Beneath The Linoleum." First, putting it together. Not much to that, really. You'll need those big, fat D batteries. So far, one set has done it for me, even counting for playtime. Then, fixing up your garbage bag in it takes little training. Be sure and have the 13-gallon size, they'll work better. Slide it through the rectangle, over and out and drop it in place. Directions are uncomplicated. Your main thought will be where to put it, or at least where to aim the working part, the front of that gaping mouth. Don't aim it where you stand to wash the dishes. Oh, don't worry; it's not that dangerous. Six inches back and your privates will be safe. Some experimentation might be in order; but just don't fret about it. And for Heaven's sake, stop thinking of Audrey and Gregory putting their arms into the lion's mouth in Rome. I've only had my right hand sewn back on twice. I'm getting quicker. No, I don't find it noisy at all. You hear it open; but probably less so than you expect. It can get its cycle thwarted by not being able to close when it wants (like those times it eats your hand); but push the button, doggone it. Don't be afraid of the thing. Show it who's boss. Don't let it intimidate you. Toughen up, soldier! In short, think before you cuss it out. That "malfunction" may be simply a mild miscue that is relieved simply be letting nature or machinery take its course. It does have those two buttons on the front, ya know. It also has a switch on back. This turns your kitchen monster on and off.... if you're tricky enough to sneak up on it from behind. This takes courage; but you can do it. You'll want it off to move it or change the bag (I haven't yet had to slop through the garbage to do this, much less so than before, actually). Or to lift off the top to more easily find your hand down there amongst the garbage. Got the idea? This is the future. Do those step-on cans frighten you? I'll bet they frightened somebody when they first came out, the kitchen monsters of their day. Well, this is simply an evolution, an improvement.... a great improvement. It doesn't really eat hands, I'm only kidding. Finally, I thought this "gadget" was a expensive"toy" myself. Until I started shopping around for plain old no-frills kitchen trash cans. Geesh! You'll be paying almost as much and more for much less fun and and when you get down to it, serviceability. (ADDED NOTE: I paid $60 with free shipping. I see price has greatly increased.) Oh darn... Did I forget to mention the appearance of this kitchen monster? Well, that's how it fools its victims. It just plain looks too good in the kitchen to do any real harm. Kinda like better than the rest of the kitchen, when you get right down to it. Look at the picture to your upper right and compare it to the unfun cans you see on other pages. Yeah, just look without fear. Sneaky little gadget, ain't it? Arrrrrgh! I think I saw it move toward me!

Edit # 2. I've now owned this trash can for about 3 years. It still works fine, but the gear mechanism is starting to slow down. Sometimes it won't close automatically. I think the gears are all clogged up with slime. gross but probably true. Anyway, got the ol' moneys worth out of it. I might do a detailed clean and try to wash out the mechanisms, lube it a bit and see if it comes back to life. ***EDIT**** I've now owned this trash can for about 16 months now. Still works exactly the same as when I purchased it. I have not had any sensor issues / gear issues, or any malfunctions. Now I'm spoiled by automatic trash cans. Quite happy with the product. *** End Edit *** I wanted a new trash can because I was really sick of the old foot pedal one. It wasn't so much the foot pedal being an issue, but the old can had an insert that came out every time you pulled the bag out, and had a poor implementation for keeping the bag from falling in the can...hated it. I thought an automatic one would be fun. It looks nice and is effective, does the job as advertised. I really like the holes they punch in the bottom of the can to avoid a vacuum effect when pulling the bag out. 4/5 times I can pull it out with one hand. What a great, simple innovation. Of course, if you have liquid that breaks through the bag, you might have liquid on the floor, in my case the carpet. Hasn't been an issue yet. It is slightly irritating to have to switch off the switch, pull the whole lid off and place it somewhere in order to change the bag, but not a big deal. Not nearly as irritating as the old can with its inner lining. The lid has a snug fit. The sidewalls are thinner then I expected, so if your can had any manufacturing flaws I can see where the lid might be a bit of a hassle to get on or off, or issues with the plastic ring staying put, but no problems here. The ring which holds the bag in place looked like a bigger pain then it is. It's actually pretty easy to deal with, and it is quite effective in holding even a very full bag in place, and hides it from view. I pack the bags full, compressing the trash until it is totally full before changing. Unlike another reviewer, I've had zero issues with the ring falling out of place or bags slipping. (I use bags with drawstrings which may help with that as they have a thicker top) When you pull a 14 gallon bag out of the can, it is all the way full, not wasting much of any bag or allowing it to become exploding full. They did a good job there. From the reviews I really thought I'd have a problem with the sensor as the can is in a location where we walk right by it constantly. I was pleasantly surprised that it doesn't ever accidentally open unless I specifically put my hand or trash directly over the front of the can. The time the lid stays open is good for me, and it scares the dog and my 2 year old when it closes which is absolutely hilarious. (in a light-hearted way, the baby isn't traumatized or anything.) I'm fine with the size of the opening, it could be a bit bigger. I think if you want a bigger opening you might go with one of those more expensive 18, or 22 gallon cans with automatic lids. But they're massive. Bought the A/C adaptor which works, the cord isn't very long (4-5 foot tops I'd say) but that wasn't a problem for my location. The action of the lid is the only place I have some real concerns. When the sensor is triggered, the lid opens all the way, then after a split second relaxes down a couple inches, decreasing the size of the opening. It didn't do this the first day I bought it and it has only been a month or so. Sometimes it doesn't do that and stays all the way open. It hasn't caused a problem yet but kinda makes me scrunch my nose like, huh, 70 bucks huh? I guess I thought I would be much more excited about this, but it is just a freakin garbage can yes? I'm still happy, but just slightly deflated from what my expectations were. Not a lot of options on the market in this price range. The build quality is medium, no more no less. For the money, the sidewalls and lid plastic should be thicker, gear mechanism should be more robust. I would have to say I don't have a lot of confidence this will last for years, though perhaps it will prove me wrong. I am satisfied with my purchase thus far. Its a garbage can.

I purchased this iTouchless automatic trash can around December 2023, attracted by the “premium” branding and nearly $100 price tag. Unfortunately, just over two years later—after very light, normal use—the unit has completely failed due to a catastrophic internal mechanical defect. This trash can is used in a two-adult household as a pantry trash can. It is opened only a few times per day, never forced open or closed, never abused, and operated exactly as intended. Despite this, the internal plastic drive gears in the motor assembly disintegrated and failed entirely. The lid began making loud grinding noises and would only intermittently function before becoming completely unusable. Upon disassembly, the cause was immediately obvious: the internal plastic gearing catastrophically failed. This is a sealed, non-serviceable assembly, meaning there is no repair option whatsoever. When I contacted iTouchless support and provided detailed photos and documentation I was told there are no repair parts available and that my only option was to purchase an entirely new lid assembly for approximately $50 (plus tax and shipping). On top of this, their agent Fernando continuously insisted that I abused the product and caused it to fail. To be clear: this is a nearly $100 trash can with a one-year warranty on a critical, non-repairable motor and gear system. Once that year passes, the product is effectively disposable. Customer support made no effort to meaningfully review the failure, offered no goodwill replacement, and dismissed the issue despite clear evidence of a materials or durability defect. If iTouchless intends for these products to last roughly two years under normal use, that should be clearly disclosed in the product listing. As it stands, buyers should understand they are paying a premium price for a product with disposable internals and minimal manufacturer support once the short warranty expires. I am leaving this review so future customers can make an informed decision. I strongly recommend looking elsewhere unless you are comfortable replacing a $100 trash can every couple of years—or paying half the original price again just to keep it functional.

I bought this to use as a diaper bin and it's been a true blessing. Even with it filled to capacity we only smell the nastiness for the brief moment the lid is open. Otherwise you'd never know the horrors that awaited inside lol! It's been running strong on the same batteries since I bought it. Bags are easy to replace and the removable bag ring is fantastic. With the top back on the bag is secure and completely concealed. I'm not sure how much the charcoal filter helps, but my main concern was odor when the can is closed, and for that purpose it works perfectly! As an added bonus the unit looks fantastic! Update: I've been using this daily for six months or so and it is a workhorse! Still running on the same batteries I purchased when I received it and blocking diaper odor just as effectively! Update: So, after working perfectly since last November, a couple weeks ago the lid decided to give up on me suddenly and completely! I figured the batteries had finally died, so I swapped in a fresh set and nothing happened. No light, no movement, nothing at all. I almost decided to just write it off, but figured I might as well try customer care. I sent them an email with a screen shot of my original order and description of the problem. To my pleasant surprise I got an email back within 24 hours with an incident number and instructions to call in for service. I called in thinking they were going to want me to send in the lid, but they surprised me by saying their policy had changed and I just had to pay a $9.95 service/shipping and handling fee and a new lid would be sent out. They didn't want the old one back at all. Since it would cost more than that to just ship the original lid in to them I had no issue paying the fee. About a week later I received my brand new lid! I really can'take say enough about the quality customer service I received from itouchless. It was all very simple and because of that I'm leaving my review at five stars! If you found this review to be helpful please indicate so. If there's something missing, or you'd like additional info, don't hesitate to ask. I write these in the hope that it will help other buyers make a decision with so many similar products available for purchase.

Very pleased with this item. Very prompt delivery. Absolutely excellent. Great product, great price. Exceeds expectations.

Trash can looks nice and functions as it should. I use batteries instead of plug and they lasted almost a year. About 10 months in, the top wouldnt work. I contacted customer service and they promptly sent a new one for a small shipping fee. I was initially upset that it quit working but stuff happens and they stuck by their warranty. Very easy process.