Sharp SMC1585BW 1.5 cu. ft. Microwave Oven with Convection Cooking, Auto Defrost in White

I would give Abt Electronics 6 stars if I could (or even more). The microwave was damaged in transit, and when I called, they immediately arranged for UPS to come and pick it up. I spoke at length with their customer service agent, and suggested that they pack the replacement's carton inside a larger carton, with bubblewrap cushioning to protect it. Much to my amazement, they did exactly that, and the new oven arrived in perfect condition. This is the third Sharp Microwave/Convection oven I have purchased. The first, made in Japan, lasted 13 years. The second, made in Thailand, lasted over 9 years. We use the oven every day, at every meal. This one is also made in Thailand, and has several improvements over the previous two. The plasma display panel, which suffered from dimming of the most frequently-used segments, has been replaced with a brighter LED one. The metal turntable has been replaced with a tempered ceramic one. The old metal turntables blocked the microwaves from reaching the bottom of the food, and also drew heat away from it, preventing microwave popcorn from popping unless the package was placed on a microwave-safe plate. Otherwise, the new oven is identical to the previous model. My only (very-minor) complaint is that while there are the same controls, the keypads are in different places. (24 years of muscle memory down the drain.) Buying a combo convection oven has advantages even if you don't use the convection feature very much: it has tempered glass windows instead of plastic, and they can be cleaned repeatedly without scratching. Also, the perforated metal screen (that blocks microwaves from passing through the window) is much higher quality, with more holes, more closely spaced, so that it is easier to see through. (I don't know about Sharp's white model, but other white ovens I've seen have a white screen, which makes it much harder to see inside the oven from a brightly-lit room.) Be aware that this oven is heavier than most microwave-only ones, and you may need help in moving it. It's almost all metal, except for the plastic trim on the front panel. The oven interior is stainless steel, so there's no paint to wear through when cleaning it.

This was my second purchase of this microwave/oven. I now have this new one for five years and I still love it. The first one believe it or not I purchased in1992 in a brick and mortar store (way before the internet) and it worked until 2018. That's 26 years! I've had friends that thought it too expensive but I feel that the longevity more than makes up for it. Sharp has kept up with a quality product. After26 years I feel that my (it was dying) microwave/oven wished that I would let it rest in peace. So when I saw the same one on Amazon I replaced it and I don't regret it. It still works well, after five years.

I don't know why it is always so hard to find a black combination microwave and convection oven, but the choices are always very limited and the ratings are not great. Our last one was the predecessor of this one -- 1.5 cu.ft. and 900W. I would have liked a larger one with more power. The really big, powerful ones were the kind that go in range hoods over cook tops. I only found one other brand which had more size and power, but it also cost like 50%+ more and my Vice President of Finance (aka: "wife") decided to stay with this model, even though our last one blew up after 4 years. Oddly enough, it is more powerful than the old one which had the same 900W rating. We've had to adjust our cooking times down about 5-10%. Reference point: cooking a snack-size popcorn bag (1) takes 2:34 - easy to remember. It seems to me that it makes a harsh grind-y sound when it's cooking. Guess we'll see how long it lasts. Edit -- One year later (9/26/2019) The door's push-pad doesn't work well after using the convection function. Apparently the extended heat is doing something to it since it works fine when just microwaving. It's kind of scary when the food in the hot oven is done and the door won't open. The worse part is that a company we had used in the past to repair an older version of this microwave refuses to work on anything from Sharp anymore. The only other repair outfit we could find in our area of the state charges $100 just to come out and look at it. If they spend 2 minutes looking at it and say it can't be fixed, we're just out $100. If it can be fixed, then the parts and labor are on top of the $100. Too bad nobody else seems to make a comparable (and black) convection-microwave.

Love the convection feature. Will hold a 9x13 pan to bake in. Using the convection feature keeps from having to use the stove oven so often. Do not like the cream colored plate that comes with it. It stains too easily and will not clean well.

My wife and I have the identical Unit only we purchased it in 1996 and still working very well. I am a retired micro wave and wave propagation electronics engineer. Magnetrons are not designed to have a life expectancy of this older unit. EXCEPTIONAL! The new one purchased is due to some folks that lost much in a fire. This is a God send for them. The new one has many user friendly control settings…no guess work to get great results. The price is very reasonable as my 1st unit cost many dollars more. Anyone needing a top shelf microwave, look no further than this one. A great deal of improvements, Side opening door for easy cleaning and a white ceramic tray rather than the baked enamel metal tray which makes cleaning a snap. Thank you SHARP, HOPE THIS ONE lasts as long as the previous one!

This is the third edition of this oven that I have owned. The second lasted 14 years. I know that number because I still have the paperwork from that purchase. The first lasted about that long. I don't have the paperwork from that purchase so I'm just going on memory. I've had #3 now for about a week & it works the same as the old one. The controls are laid out a bit differently than I got used to with #2 & they have a different type face. But it took me only a couple of times using it to get used to the new layout & now it's second nature to me. It works the same as it always has & that's exactly what I was looking for. What was particularly pleasing about this transaction was the delivery. I was not expecting anything other than standard free shipping. Amazon told me this would arrive in about a week to 10 days. But the timeline went something like this. Friday morning, I got on here to place the order. About a half hour later, I got the usual E-mail from the credit card company saying my card had been used for this Amazon purchase. As expected. About 6 hours later, I got an E-mail from Amazon that this had been shipped. That was a bit quicker than I expected. The E-mail included a UPS tracking number, so I went to the UPS web site to see what they had to say. That was that I would be getting my oven some time on Saturday. Now, that was rather a large surprise. Sure enough, right on schedule around 6PM Saturday, here's UPS ringing my doorbell. I did not ask for overnight delivery, I did not expect overnight delivery, I did not pay for overnight delivery, but I got overnight delivery. Look elsewhere if you're expecting a complaint.

About the same week (May 2023) I bought this microwave/convection oven I was diagnosed with Advanced High Grade Ovarian Cancer. Because of the extensive treatment (surgery and chemo) I was unable to try the oven out until recently. When I tried to use the convection oven the turntable would not rotate nor did the turntable holder. Now the turntable does not turn using just the microwave. I thought I could live with this (no cancer pun intended) but I find it impossible. Today the light quit working. I am so unhappy that this beautiful oven does not work properly especially since it has barely been used and looks brand new. Even more disappointed that I cannot use the oven for the holidays. Not sure if this is my last holiday season. I am still pretty sick but since my chemo is over I expected to be able to do something simple as cooking and I thought hurray this oven will be a help. It doesn’t seem fair to be fighting cancer and dealing with the oven. Cancer treatment has been so expensive I cannot afford to purchase another convection/microwave. Just thinking about dealing with this product and cancer has been enough to bring me to tears. I contacted Sharp and they were very kind but could not help me. They said the warranty expired in 1999 but I bought the oven new 5 months ago. I found the problem is that the turntable holder possible etched a notch off the turntable rotor. One tiny little piece and it doesn’t work. Sharp said this part was no longer available. From the reviews it appears that I might have bought a lemon. Be sure and test this oven well if you do not buy the extended warranty. You only have 30 days to find any defects.

Oven works great turn table only work 42 months and quit