Yale Assure Lock 2 Touchscreen Keypad Deadbolt with Wi-Fi, Black Suede

I bought two of these, one for my entry door and one for the back door. I am on a let's make our home a smart home kick right now. Part of that is I want to eliminate all keys except for my vehicle key fob. And, it is also important for me to use one application to control my home, in my case, I am using Apple Home - therefore to some degree HomeKit compatibility is important. This review is about the the installation, lock itself, the Yale Access App, and HomeKit integration. After looking at a lot of locks I landed on this one, the Yale Assure Lock 2 with Wi-Fi. It looks nice, it is keyless, and it is HomeKit compatible. INSTALLATION: Installation was a breeze for me. I am replacing existing keyed deadbolts. So no need to align a door to a frame. The lock itself easily installed in the existing cutouts. I didn't even need to replace the door frame strike plate as my old one works fine. I found the instructions easy to follow, the lock installation of the physical device/lock took me about 15 minutes, most of that was just making sure I did it per the instructions. THE LOCK: At first my thought was this is a $200+ deadbolt and in my head I was comparing it to a normal deadbolt. This is absolutely the incorrect view. This is a computer that has a physical deadbolt it controls. When thinking like that the $200+ price tag is not all that bad. I would say good value for the money. The only criticisms would be that the physical locking mechanism (thing that turns the deadbolt mechanism to extend it into the door frame) is a simple flimsy piece of metal, versus in normal deadbolts it is typically a non-square type of peg to do that job. I am unsure if this really matters at all though, as long as it does the job it is kind of who cares. Another criticism, which if you think about it, would really be an unfair one, yet important to note, is the size of the interior part of the lock is HUGE (comparatively speaking) - reason for unfair - where would the batteries and computer portion go if it wasn't this big? YALE ACCESS APP: The working of the lock portion is good enough. The set up is horrible. You must watch (or scroll) through the installation instructions for each item, just to be able to set it up, would be much nicer to have a skip. My issue is that on one of them I had to do things more than once, and for my second lock, I knew it all already and just wanted to set it up. C'mon Yale, allow the "Skip". HomeKit INTEGRATION: There have been a lot of negative types of comments on this, which I don't understand because I easily added each lock to HomeKit. Scanning of the HomeKit QR code did not work on either lock, this has been commented on a lot with this reviews. For me, I merely manually entered the device IDs and it worked immediately without issue. Granted, you cannot scan the QR which is easier for sure, but not enough to rank lower. All in all, a great purchase IMO, could use some improvements, but really good just the same. Lock Feature rating is 4 stars due to what I comment on, I just expected better, not sure if better is necessary. Tech support I rated 4 stars, this is not by dealing with a tech support staff, it was the only place to rate the app and the setup issues I discussed.

Yale Assure Lock 2 with Wi-Fi I replaced the previous Yale lock on our front door after the door had sagged and the deadbolt wouldn't engage the strike correctly, causing the internal gears to strip out. This is a newer version and it's working great now that I have shimmed the door hinge to make it better align. I like the fact that it has red and green flashing lights to indicate if the lock is open or closed so I can see it down the hallway without having to walk over to the door. The other benefit is that I can lock or unlock the door from anywhere in the world that has wi-fi and also check the status of the lock. It seems to go thru the 4 AA batteries a little faster than I would like but hey, it's the world we live in, right? It's solid and securely attached to the door. Not cheap but a great alternative to locking and unlocking a door with a key. Recommended.

There are some major things wrong with this lock, which resulted in us getting LOCKED OUT OF OUR HOUSE, and needing to call a locksmith, who had to drill our door to get us access. Here are the problems: - It won't tell you when the batteries are running low. It's suppose to, but it doesn't. So all of a sudden the batteries are dead and your lock won't open. - The batter life also doesn't show up anywhere in the app. So you have absolutely no way of knowing how long the batteries are lasting. The crazy thing is when you call customer service, they say THEY can see it. So they suggested calling them periodically to check the battery life. SERIOUSLY?! - The plan if the batteries die, is to plug in a 9 volt underneath, to give you enough power to enter your code to get in and change the batteries. When you search online you will see HUNDREDS of FAQ's and videos showing you this. BUT with the Yale Lock 2, it is a "sleeker" design that is thinner, which means there literally isn't enough room to plug in a 9 volt underneath. The battery can't connect. So the videos you see of this are completely irrelevant. When I called their customer service, they literally admitted this. The "sleeker design" is their terminology. But they offer zero assistance. SO, what sort of company creates a product which they knowingly admit doesn't show you anything about the batteries, and doesn't actually work for emergency access, like they tell you in the owner manual and online. UNBELIEVABLE. Thank god it wasn't an actual emergency, but it cost us hours of our time and hundreds of $'s to address. And they DON'T CARE. There are also a lot of other glitchy things about the lock, but focusing on the fact it was designed to literally lock you out of your house. Will never use YALE again.

The Yale Assure Lock 2 stands out as a top-tier smart lock. It offers a blend of advanced technology, robust security, and thoughtful design upgrades that make it a compelling choice for anyone looking to replace their existing deadbolt fully. One of the most impressive features of the Yale Assure Lock 2 is its integration with the DoorSense sensor. Unlike many smart locks that lock after a set period, regardless of whether the door is closed, the Assure Lock 2 uses DoorSense to detect if your door is open, closed, or left ajar before engaging the deadbolt. The Yale Access app provides notifications about your door's status, so you're always informed if the door was left unlatched or open. A significant reason for choosing the Yale Assure Lock 2 is that it serves as a complete deadbolt replacement, not just a retrofit add-on. The lock comes with everything needed to swap out your old deadbolt, including the bolt itself, exterior keypad, mounting plate, and interior thumb-turn mechanism. Installation is straightforward for standard doors, and the included hardware feels substantial and secure. The "heavy duty" feel and the solid, smooth action of the deadbolt when locking and unlocking inspire confidence in its mechanical reliability.

UPDATE: A couple weeks later, I’m annoyed at the poorly executed software, which dings a star to an otherwise great lock. Inexplicably, the activity log no longer shows my partner (who uses a simple key code without login). The lock has frozen a couple of times, and the DoorSense feature (installed according to spec inside the door frame) seems to need recalibration every now and then. A few times I came home to the lock open because it didn’t actually Auto-Lock the door when it was shut, or it locked it while it was open, resulting in a dent in my door frame when we shut the door without realizing the lock had been actioned. Sometimes the “lock instantly when I shut the door” feature doesn’t work. I can’t always connect using bluetooth, or it’s very slow to connect to the lock, even a foot from it, even if I was just connected 2 seconds ago in another screen in the app. These mild annoyances would be fine if this was a connected toaster, but THIS IS HOW I SECURE MY HOME. I NEED TO KNOW I can rely on it, and the lousy software proves I can’t. This is simply unacceptable. I’m a pretty good DIYer and software guy, so before you say “you’re holding it wrong”, let me be clear that it was purchased from the Amazon.com seller, and installed properly according to the instructions, so it’s the software that leaves a lot to be desired (and if I didn’t install it properly, the software should tell me anyways that it has trouble detecting etc.). It works, just not particularly well. It’s a shame. Yale, your SL1 lock had great reviews from people and Consumer Reports. What the heck happened???? Please fix this. My intent was to buy peace of mind first, convenience second. ORIGINAL REVIEW: I had no problem installing this lock, but I did a factory reset or two along the way after the updates to make sure the product was setup properly. If you have problems with HomeKit, note the following: 1) the QR code you need to use is on the side of the lock after you open the battery compartment. Do not use the one on the wifi module. It won’t work. 2) HomeKit can’t connect to the lock if someone else is connected to it through the app. Most likely, that other person is you. So as you setup, make sure to close the app before trying HomeKit. Other than that, it worked just fine.

Works really well! The only downside is that the reminder for low battery is very short. Recommend setting reminder on phone to change batteries regularly. No more keys to worry about - love it!

I purchased this lock for my son; we share a home (his). I read the reviews posted here, and based on what I read, I recommended that he choose another product, but this is the one he wanted. My son has his house connected to his phone. We had the first generation lock, but it had stopped letting him know whether it was locked or unlocked. We have two other locks of the same kind, and they are working fine, so far. So, the lock arrived, and he started to install it, even though he didn't get home until after 9 pm. After the lock didn't work as needed, he took it out. He of course was complaining about the product, but since he is a millennial, that is expected. He was going to have me return it or contact the manufacturer. I did nothing with it before he came home. This time he wasn't trying to install it after working over twelve hours. He sat down and patiently worked on getting the lock to connect to his phone. He is also an engineer, and he loves the challenge of getting something to work even if he shouts loudly when he is working through the issues. After three attempts, he got it to connect. It took him another try to get the keypad to work, but he got that to work as well. It now works just fine, and my son says it is better than the first generation. While this lock may be a little challenging to install and connect, if you have patience, it should work for you. I didn't contact the company, but I am giving the customer support 4 out of 5 stars. Enjoy your lock!

This product isn't worth your money. A few things have gone wrong with it over the 2.5 months of owning it. First pressing the Passage Mode button located on the inside near the turn spindle causes the device to lose the ability to auto-lock, after 30 minutes of playing with the app and the button to no avail, I ended up having to re-calibrate the lock to allow auto-lock feature to be enabled again. There is no way audible or visual, either on the lock or in the app, to determine what state the "passage mode" is in either on/off. Making this a up-hill battle to debug. Finally, the other day, the lock refused to unlock with the app and responded with an audible sad failure sound. It instructed me to change the batteries or re-calibrate. I recently had already added new batteries so I began re-calibrating it. Once calibration was complete the lock made the sad failure sound again but the app stated it was successful. Playing with this for another 4 or more times, I ended up calling the support line. They had me pull out the batteries to only find the cheaply made battery connection spring fell out on the floor. Started a replacement while on the phone to find out that it will be up to 10 business days or 14 actual days to get the replacement. Day 2 and still do not have a tracking code only a friendly reminder to use my "smart" widget on the new device. Given that it was more than 24 hours ago on that call and no tracking information, I suspect the rush to get this replacement for a $200 product is being just as cheaply managed as the product design team was with when designing it. Now, I am stuck leaving my home from an alternate door because the main entry door that is secured by this device is not functioning. Don't buy this product if you want to be able to access your home. Luckily this happened while my wife was home and was able to unlock the door for me otherwise, I would have to break the device off my door to enter it.

This is a smart lock which any users could easily do a DIY set up with the included installation instructions. It connects to the Wifi network in no time. Set up all preferences easily from the app. Most important thing is that there is no worries for being locked out when the batteries are gone as there are poles on the lock outside to get charged up temporarily with a 9V battery.

Por más que lo intento, no puedo hacer que funcione esta cerradura. El proceso de emparejamiento nunca empieza, el proceso de reinicio tampoco hace nada. No sirve en México. El producto funciona casi siempre, pero en ciertas ocasiones el sensor magnético no funciona. La aplicación no está disponible fuera de EEUU y Canadá. Y obtener soporte de Yale: imposible.

Very easy to install, setup and configure the WiFi. Love the adjustable seting for how long to re-lock. For us usually 10 minutes is perfect for our side door! Excellent build quality.

Battery last 3 weeks. I’ve been going through multiple sets of 4xAA with this lock. Strong wifi signal and auto unlock not active. Also the door sense needs constant calibration. This lock is really bad compared to the original August Lock.

Confirmed as another reviewer after purchase with the Yale support number in Australia. The Assure Lock 2 is only compatible in USA and Canada because the Access app is being swapped with the Yale Home app and the Assure Lock 2 will not be supported by the new Home app. This really needs to be taken down from the amazon.com.au store ASAP. I had to return mine today.