The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why the lid come off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed LOCK is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories(including mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water?

The bucket is designed to be a "WASH"&"DRY" separate helper. The 2-bucket also refers to wash chamber and dry chamber. The DRY part is only for you to squeeze extra water after you washing the wet mop, so actually it would be "dirty" into "dirty"!

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilt mop at some angles maybe helpful.

JOYMOOP Mop and Bucket with Wringer Set, White Flat Squeeze Mop Bucket Set for Floor Cleaning, Hands Free Wet Dry Mop for Walls, 60" Mop with 6 Reusbale Microfiber Pads - Christmas Limited

JOYMOOP Mop and Bucket with Wringer Set, White Flat Squeeze Mop Bucket Set for Floor Cleaning, Hands Free Wet Dry Mop for Walls, 60" Mop with 6 Reusbale Microfiber Pads - Christmas Limited

Product ID: 598312087

Details

Color
White Bucket
Handle Material
Stainless
Handle Type
Telescopic
Head Material
Microfiber Pad
Material
Polypropylene

🌀360° mop rotation

💧6.5L dual-chamber bucket

📏Adjustable 26.5-60.9 inch handle

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Sold byAmazon Cote D' IvoireDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

✨ Clean smarter, not harder — mop like a pro with JOYMOOP! 🧼

SPACE SMART STORAGE - Compact design fits all components inside the bucket—perfect for minimalist living.
HANDS FREE DUAL TANK SYSTEM - Wash and dry mop effortlessly with separate chambers for dirt and water—no more dirty hands!
LONG LASTING MICROFIBER PADS - Includes 6 reusable pads that trap dirt and grime while being eco-friendly and budget-wise.
360 CORNER TO CEILING REACH - Flat mop head swivels to clean every nook, cranny, and even walls with ease.
EXTENDABLE STAINLESS STEEL HANDLE - Customizable length up to 60.9 inches for comfortable cleaning without strain.

The JOYMOOP Mop and Bucket Set features a hands-free dual-chamber system for washing and drying, a 360° rotating flat mop head with an extendable stainless steel handle (26.5 to 60.9 inches), and includes 6 reusable microfiber pads. Its compact 6.5L bucket design ensures easy storage while delivering efficient, hygienic floor and wall cleaning.

Specifications

ASIN	B0CMHG4J1T
Additional Features	Reusable
Best Sellers Rank	#642,475 in Health & Household ( See Top 100 in Health & Household ) #1,578 in Household Mop Buckets
Brand Name	JOYMOOP
Color	White Bucket With Christmas Sticker
Customer Reviews	4.2 4.2 out of 5 stars (28)
Handle Material	Stainless Steel
Handle Type	Telescopic
Head Material	Microfiber Pad
Included Components	1 Bucket with Christmas Sticker, 1 Instruction Manual, 13“ Mop-head with 1 Pad, 5 Extra Pads, 5 Mop Handle Rods
Item Type Name	Cleaning Tool for Christmas
Item Weight	4.92 Pounds
Manufacturer	Jianmei
Material Type	Polypropylene
Unit Count	1.0 Count
Volume	6.5 Liters

Reviews

D**W

Most effective!

Once you figure out the handles and practice using the cleaning side and then dry it really scraps dirt off rinse the mop over clean water roll in cleaning side mop rinse over water cleaning side then dry side mop again. Does a great job,

19.02.2024

H**K

The Christmas one is cheaper

26.02.2024

M**A

Nicely made. Annoying because it doesn’t fit corners.

11.03.2025

M**.

Sturdy attachment stick, easy to use

I purchased to wash the ceilings that had accumulated cooking smoke over the years. I needed a very sturdy pole not something flimsy that was going to bend. Plus the ceilings are very high and I needed a certain length. This mop fulfilled that very well and was easy to clean.

3.07.2024

M**Y

Quality

The pole will not stay attached to mop head will you try to dry the water off..

27.01.2024

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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