iSpring WCS15KG Backwash Whole House Water Softener, High Capacity for Households and Business

Great water softener and straight forward to install. Professional customer services from the iSpring team esp Francis. Thank you.

In advance of moving into a new house, I was looking for a magnetic water treatment device. I have lived in a hard water area most of my life and for the last 30 years have had a magnetic treatment device attached to the water main. I was totally happy with its effect. Rather than hard scale I benefited from soft powdery deposits which were easy to remove. I researched the options and I bought an iSpring ED2000S. I made the mistake of buying before taking a good look at the pipework in the new house, and try as I might, I struggled to fit the bands around the intricate and non-uniform mix of copper, brass and plastic pipes, awkwardly placed behind fitted kitchen cabinets. Consulting Nick at iSpring Technical Help he suggested it would be easier with wire wraps rather than brass bands. I was expecting to resolve the problem by buying the older ED2000 with wires rather than blades. I was truly impressed when Nick came to my assistance. iSpring went the extra mile to help me out, despite the root cause being my decision to buy before doing a detailed investigation of the installation site.

Having had the device in situ for a year, the annual filter change and cleaning of our Quooker tap was going to be the acid test. No change in level of scale build up from previous years as per the picture. The device has been an expensive waste of energy for a year and will be coming off today.

It actually does what it's supposed to - I know that sounds daft, but you hear so much hype about products and then they totally under deliver. NOTE: This is a conditioner so there will always be some mineral residue. It is sooo easy to clean off now. I removed our salt based water softener whilst we were renovating our house and didn't want to reinstall it because I didn't want salt water in our water. Prior to the renovation everything was as expected with the water we had coming out of the tap - slight water mark from drips and drops, but nothing hard to clean up. During the build though, I noticed that our kettle was building up a lot of hard limescale, which prompted me to look at other solutions. In all honesty I was completely sold on the looks of the unit rather than anything else. I figured the basic principle of how these units works is the same so why not have something in the plant room that looks good? Query: The only slight bump in the road on the installation, was a question around the orientation of the copper wrap in relation to the flow of water. In all diagrams the water comes in from the left and and the written instructions say that it works because the water hits a counterclockwise field generated by the current. Later in the manual you are also told that it doest matter which way the water flows - this is rather counterintuitive. I have reversed the wrap to keep the counterclockwise field in place and am happy to report that everything appears to be working fine one month in.

Delivered without the leads so returned but missed the window for the discounted price

After 4 months of using, I can’t see any change to the water. Installed as per the instructions and all taps are way less than 50ft from the installation. Don’t waste your money and time on this product.

The lime change in the water made little difference

El cartucho cabe perfectamente en cualquier portafiltro que sea 4.5x10” (big blue) y en realidad es rellenable y reusable por lo que se puede comprar el material de polifosfato por aparte para reemplazos a futuro. Lo malo es que no creo que sirve como lo anuncian, ya que aun veo acumulación de sales en los grifos y regaderas :(. Midiendo la dureza como tal utilizando unas tiras reactivas que compré me sigue dando el mismo nivel de 20gr/gal antes y después del filtro, el cual es muy alto y justamente quería abatir con este filtro.

Lo tengo de 1 semana montado en la tubería , se nota la diferencia sobre todo en la calidad de aqua de la ducha deja el polo mas suave,

Devo riconoscere che ero abbastanza scettico, invece sono ormai circa 20 gg che è in funzione e sta già dando degli ottimi risultati. Il montaggio è molto semplice, attenzione però, occorre avere almeno 40 cm di tubazione libera per poterlo installare. Ho un decalcificatore a sale che sto al momento bypassando. Mi sembra molto più funzionale

I have already 1 week install in the main house tube and I have seen results more than what I expect. The installation is not so difficult, so yes right now I am satisfied.

I bought this model because I needed specific dimensions for my install, and it fit perfect in a tight spot. Unit came in great condition and actually looks very stylish. Install was easy and quick, and the video on the specifics for installation was very clear. I'm honestly surprised how well this unit works. We have very hard city water and we went from 350+ PPM to less than 15 PPM after installation. Water quality is great, pressure is great, and it just does its own thing automatically in terms of regeneration, etc. Very happy we spent the extra money for this model and very happy with the quality and ease of product. Registration was quick as well and Michele from customer service was very quick and polite. Thanks so much!